We collect information from you when you subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number or social security number. You may, however, visit our site anonymously.
Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. 2 We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
We may ask for personal data while you’re engaging with us. This includes but is not
limited to email address, first and last name, phone number, personal address, cookies
and usage data, and insurance information.
We may use your personal data to contact you regarding admission, promotional materials
or other information of interest to you. You may opt out of receiving any, or all, of these
communications from us by following the unsubscribe link provided in any email we send
or by contacting us.
House of Zen LA
6909 Fallbrook Ave.
West Hills CA 91307
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We, therefore, will not distribute your personal information to outside parties without your consent.
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.
This online privacy policy applies only to information collected through our website and not to information collected offline.
By using our site, you consent to our privacy policy. If we decide to change our privacy policy, we will post those changes on this page.
THIS NOTICE DESCRIBES HOW INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. EFFECTIVE DATE: APRIL 14, 2003 (REVISED: SEPTEMBER 23, 2013)
Your client / patient medical record contains information about your health history, symptoms, examination and test results, diagnoses, treatment, and a plan for future care or treatment. This information serves as a:
• basis for planning your care and treatment
• means of communication among the many health professionals who contribute to your care
• legal document describing the care you received
• means by which you or a third party payer can verify that services billed were actually provided
• a tool in educating health professionals;
• a source of data for medical research;
• a source of information for public health officials charged with improving the health of the nation;
• a source of data for facility planning and marketing and
• a tool with which we can assess and continually work to improve the care we render and the
outcomes we achieve
• ensure its accuracy
• better understand who, what, when, where and why others may access your health information
• make more informed decisions when authorizing disclosure to others
Although your health record is the physical property of the healthcare practitioner or
facility that compiled it, the information belongs to you. You have the right to:
• request a restriction on certain uses and disclosures of your information as provided by 45 CFR
164.522 and 42 CFR, Chapter 1, Part 2
• obtain a paper copy of the notice of information practices upon request
• inspect and obtain a paper or electronic copy your health record as provided for in 45 CFR
164.524
• amend your health record as provided in 45 CFR 164.528
• obtain an accounting of disclosures of your health information as provided in 45 CFR 164.528
• request communications of your health information by alternative means or at alternative
locations
• revoke your authorization to use or disclose health information except to the extent that action has
already been take
• maintain the privacy of your health information
• provide you with a notice as to our legal duties and privacy practices with respect to information
we collect and maintain about you
• abide by the terms of this notice
• notify you if we are unable to agree to a requested restriction
• accommodate reasonable requests you may have to communicate personal health information by
alternative means or at alternative locations
• notify you and the Dept. of Health and Human Services if it is determined through a risk analysis
that a breach of your health information occurred
We reserve the right to change our practices and to make the new provisions effective for
all protected health information we maintain. Should our information practices change, we
are required to distribute the modified version to new client / patients on or after the date
of modification.
We will not use or disclose your health information without your authorization, except as
described in this notice.
If you have questions and would like additional information, you may contact the Compliance Officer at: 4343 Von Karman, Suite 100, Newport Beach, CA, 92660. 5 If you believe your privacy rights have been violated, you can file a complaint with the Dept. of Health and Human Services / Office for Civil Rights by email at ocrcomplaint@hhs.gov or by calling the national Office at 202-205-8725 and asking for the OCR Health Information Privacy Complaint Form and / or for the appropriate Regional OCR Office. There will be no retaliation for filing a complaint.
We will use your health information for treatment. For example: Information obtained by a
counselor, physician, nurse or other member of your treatment care team will be recorded
in your record and used to determine the course of treatment that should work best for
you.
With your consent, we also provide an individual such as a physician or an entity such as
a subsequent healthcare provider with copies of your diagnosis, various reports,
assessments, and summaries, including psychotherapy notes where appropriate, that
should assist him / her or the entity treating you once you are discharged from this
program. Without your consent, we will not use or disclose your health information for
marketing purposes, and we will not sell your health information. Other uses and
disclosures not described in this Notice of Health Information Practices will only be ma de
with your consent.
With your consent, we will use your health information for payment. For example: A bill
may be sent to you or a third party payer. The information on or accompanying the bill
may include information that identifies you, as well as your diagnosis and descriptions of
treatment methods and procedures used. You have the right to restrict certain disclosures
of health information to a health plan when you pay out of pocket in full for the healthcare
item or services.
We will use your health information for regular, internal health operations. For example:
members of the treatment staff, the utilization review coordinator, the quality improvement
manager, or members of the quality improvement team may use information in your health
record to assess the care and outcomes in your case and others like it. This information
will then be used in an effort to continually improve the quality and effectiveness of the
treatment and service we provide.
Business Associates: There are some services provided in our organization through
contacts with business associates. Examples include care by external physicians (in the
event urgent or emergency care is needed), pharmacy services (filling prescriptions), and
laboratory tests. When these services are contracted, we may disclose your health
information to our business associate so that they can perform the job we’ve asked them
to do and bill for services rendered. So that your health information is protected,
however, both we and the Dept. of Health and Human Services require business
associates and their subcontractors to appropriately safeguard your information.
Notification: With your prior consent, in the event of an emergency or crisis, we may use or
disclose your personal information to notify or assist in notifying a family member,
personal representative, or other persons that you designate as responsible for your
continued care, your location, and general condition.
Communication with Family: With your consent, this program’s treatment personnel, using
their best judgment, may disclose to a family member, other relative, close personal friend
or other significant person that you identify, your personal health information that is
relevant to that person’s involvement in your care – or for payment needs related to your
care. Un-emancipated Minor: if, and to the extent, permitted or required by an applicable
provision of State or other law, including applicable case law, this organization’s treatment
representative may disclose and provide access to protected health information about the
un-emancipated minor to the parent or legal guardian, or another person acting in loco
parentis.
Research: With your consent, we may disclose information to researchers when their
research has been approved by an Institutional Review Board, which has reviewed the
research proposal and has established specific protocols to ensure the confidentiality of
your health information.
Continuing Care and/or Marketing: With your prior consent, we may contact you to provide
appointment reminders or information about continuing care or other related benefits and
services that may be of interest to you.
Food and Drug Administration (FDA): We may disclose to the FDA health information
relative to adverse events with respect to food, supplements, product and product defects
or other information to enable the FDA to notify patients and physicians about emerging
dangers.
Disability Insurance and Workers Compensation: With your consent, we may disclose the
minimum health information needed to the extent authorized by and to the extent
necessary to comply with laws relating to disability and workers compensation or other
similar programs established by law.
Public Health: With your consent and if required by law, we may disclose the minimum
necessary health information to public health or legal authorities charged with preventing
or controlling disease, injury or disability.
Law Enforcement: We may disclose health information for law enforcement per 42 CFR:
Chapter 1, Part 2 (see Notice of “Confidentiality of Alcohol and Drug Abuse Patient
Records”)
Federal law makes provision for your health information to be released to an appropriate
health oversight agency, public health authority or attorney, provided that a workforce
member or business associate believes in good faith that we have engaged in unlawful
conduct or have otherwise violated professional or clinical standards and are potentially
endangering you or patients, workers or the public. In this case, a court order is required
per 42 CFR, Chapter 1, Part 2.
This organization reserves the right to change the terms of its notice and to make
the new notice provisions effective for all protected health information that it maintains. Revisions of this notice will be posted at this location and on the
organization’s web site.
Reference: Health Insurance Portability and Accountability Act (45 CFR Part 160-164)
HIPAA Privacy Rule – Standards for Privacy of Individually Identifiable Health
Information Adapted from the American Health Information Management Association
Practice Brief, “Notice of Information Practices” (Updated November 2002); and 42
If there are any questions regarding this privacy policy, you may contact us using the information below.
houseofzenla.com
House of Zen LA
6909 Fallbrook Ave West Hills CA 91307
info@houseofzenla.com